Principles

Philosophy

Our corporate philosophy constitutes a binding commitment for both management and staff in terms of day-to-day conduct at the workplace and cooperation with one another.

We are a living company with a long tradition and a clear perspective of future developments, a company that will be able to mobilise cross-border synergies for the benefit of its business partners from its inclusion in the Azelis Group.

The basis for our business is to strive for economic success. We act in a profit-oriented and cost-conscious manner without neglecting our responsibility towards the environment.

Customers

Client benefits and customer satisfaction will always be the focus of our corporate activities; our staff being included in this as internal customers. We act fairly, transparently, quickly and reliably.

Our relationship towards customers and business associates is partnership-like and is based on long-term cooperation. We feel a strong obligation to meet customer requirements and expectations.

We are in permanent dialogue with our customers and contribute with innovative solutions to their having a sustained improvement in their performance. This objective is verified in regular customer surveys and we align any optimisation of our services     resolutely to customer benefit.

Staff

Our committed staff are central to our success.

Trust, honesty and respect, combined with an ability to accept criticism build the foundation upon which we work together with one another. Extensive internal communication and lively expert exchanges are the basis for constructive cooperation.

Regular participation at training and educational courses advances personal qualifications and secures new knowledge and ideas for the company.

Responsibility

A quality and environmental management system at the very highest level is something that we expect and take for granted. We actively support safety precautions and environmental protection and hold all the segment-relevant quality and safety certificates, something that is checked regularly in audits by independent institutions.

Resulting from our product responsibility, diverse activities to train our foreign suppliers in quality and safety requirements pertinent to our market have ensued.

We take social responsibility seriously and support various projects which will benefit future generations.